Password Manager iPassSafe+ التعليقات التطبيق

FINALLY after 3 months of inability to use my iPad version, Everything seems to work again and no data was lost. Also now has option on right side with up arrow to Go directly to website login page with name and PW inserted for simple login to website with one click! Plus, NOW I can access the “Print ALL category” feature as advertised by tapping the three lines in the upper left hand corner…and a drop down menu of “3 View Items” opens! I submitted my request to support and on the APP page several times but it was never published. I’ve tried to get “help” via the support option but no response and no other way to make contact with developers? So finally it was fixed…so THANKS and now this is a super app!

Update: 12/1/2022. Thank you for finally fixing this app! I am surprised that it took approximately three months to fix the bug that this allowed accessing passwords. Keep it working well and you have a happy customer.

Thank you- it’s working now! Still broken -Version 15.32 On my iPad iOS 15.6.1 Works fine on iPhone Can’t export to CVS file _______ and the main screen now has a side bar, with the favorites listed In side bar and the sub options are in the right screen That’s ok, But, When I select -> (example) websites My list shows in chronological order, Then I sort alphabetically Then choose my selected website for pw info etc, The right screen briefly shows my information needed -> then the right window closes, back to the Websites list in chronological order Even though the Alphabetical option is checked Fix the right window to stay open - so I can edit my passwords and other info When selecting in Settings -> select favorites— instantly closes the app

My iPad version has become unusable when I open up the app and try to use is selected account page only stays open for a second and then the closes automatically , I cannot get it to stay open, so I can read the password.

It used to work great 5 stars for me) but it no longer functions in a usable manner. I was hoping version 15.30 might have fixed the problem I’ve been having with this for the last couple of months, but the details page still comes and goes before I can do or see anything. Also, I backed up my data to the cloud, my local machine (an iPad Air 2), and Dropbox. There’s no way I can retrieve these files from any of these sources. This has turned into a nightmare, as I have lots of data—and some of it is irretrievable. Oddly, the iPhone version doesn’t have the same disappearing details problem, but I can’t import my data. Zero stars for the developer who can’t seem to recognize it doesn’t work with the machine it was designed for. Update: version 15.32 and IOS 16. Still doesn’t’ work.

Update: As of the last update on Oct 31, 2022 I’m unable to retrieve my passwords from my iPad. The App was working then an update happened since the last updates back in 2021 the app sto working on my iPad. The App opens but it does not et me retrieve, add or do anything on the App. Please fix the problem that a lot of us are having not able to retrieve our passwords. Every time you have an update I’m hopeful to have the problem fixed, but it’s not the case. I feel you don’t care. Proof me wrong and fix the problem so I can recommend the App other people. Hoping the problem will be fixed. I received the app as a little gift from my son. I was skeptical but I really like it now. I’m getting better and now I know my information is safe. Still liking the App I’d do much easier to keep my passwords safe. 12/21/21 The app has not disappointed me at all. I love it use it everyday. Get it. 1/15/2022 Since the last two updates, the App does not work on the iPad, unable to use at all. I have contacted Support and no answer to my complaint about this issue. I’m not the only one with this issue and like me they also did not received an answer to their concerns. I hope the issue is addressed soon, if not I would not recommend the App to any more of my friends and family. Please address the issue that the App is unuseable on the iPad.

It stopped working on the iPad several months ago. Several updates since and no results. Everyone online having the same problem. Do not waste your money or time.

Works well When apple pushed out IOS 15.2.1 it wiped out my passwords. I had to start over. Will not stay open so I can see or edit passwords

Do not rely upon this software. It cannot be counted upon to give access to your passwords. Warning. Warning.. Warning. This software is a joke.

I’ve used this app for years without any issue. Seems it was “upgraded” recently which now doesn’t allow me to see the passwords anymore because it won’t stay open for more than 1 second. It’s useless at this point until they fix it.

I have been using this app for many years but this new version (15.20) is unusable on my iPad. Whenever I select an item to see the details it goes right back to the index before I can get the information I need! I have sent feedback to them but no reply or fix has come…

I’ve been using this APP for years and loved it! It was perfect…then someone decided to “fix it” and now it’s almost (is) unusable! First, when you click on a login item to check it out, the app closes the item automatically in half-a-second…so fast I can’t even read it. (2) I like to alphabetize my entries, and it used to do that. Now the lettered tabs are gone, and when I do alphabetize, it automatically reverts back to what ever sort (almost random) it wants to. (3). I’ve tried to write the help desk multiple times but the app doesn’t seem to actually be sending the trouble ticket, but just does nothing or freezes up. (4). This has been a minor, but ongoing issue for years. You used to be able to customize your icons for different groups, and it still offers that. However, whenever I do set up a custom icon, it never sticks…just goes back to the default. Not a big deal, but still…. Bottom line, until they fix the “automatic” close on items and the alphabetizing issues, I can’t use this!!! PLEASE FIX!! Once fixed….I’ll give it a 5 star.

I have had the free version of this for years. Loved it. However 2 months ago it started closing the individual pages right after opening so I can’t access my pw. I downloaded the file of info and purchased the “upgraded” version to upload my data into and the same thing happens. I have over 100 pw stored and I cannot access any of them and to make matters worse, I have tried to contact support multiple times and I get NO response. So frustrating.

Since last update my 2 ipads will not stay open after a site has been selected. The update did not effect my iphone thank god. Please fix it. thanks.

In the pane view of the app you cannot edit anything anymore or view your passwords after the most recent software upgrade. The view of your website or account closes automatically when selected, The app has become useless and unuseable.

Not sure what happened but I have been expecting a fix for it that hasn’t come. Can no longer view or add photos or other content as screen flashes and returns to folder list. Pretty useless at this point.

Worst customer support ever! They wont respond. My app broke and I can’t access my passwords and they won’t help. It worked okay until it didn’t. They don’t care.

I have used this app for several years and was very happy with it but this past year I have had the app delete all my passwords. I reentered them and again within a month it deleted all my passwords again. I have tried one more time to renter my passwords and now when I open up app and go to a category to get a password it will not stay open to see or do anything with the passwords. Truly disappointing. I can no longer count on this app and would advise everyone to look elsewhere. No support and no fixes.

I have had this app for a long time. But since the last update the app doesn’t work right, when I select a website for a password the page comes up but immediately goes away and I don’t have a chance to check the information I need. Jay

I used this app for years. Now suddenly my back ups are gone! And it crashed every other use, i would have to activate my back ups over and over. And now, they are gone!!! - ZERO !!

I have the same issues that Ernie had. Betsy

UPDATE: new update to this app deleted almost 800 of my precious photos that I was saving until I recovered from surgery to get prints made. Looking for a better way to do the same things this app offers but not with this company. I’d never recommend again. Someone shared with me the importance of having a place to keep all information handy yet secure. This app is perfect. Cost was irrelevant. I don't use it to get direct website access as it's just easier to do it myself than to take time to open app and locate information. Best feature is the photo album(s). Your photos can be deleted from camera roll but are still available within the app. Keep special ones within app for fast access.

Recent update completely changed the app. Don’t care for it this new way. It’s very difficult to navigate through now and I will be looking for a better app . Too bad though! I have used this app for YEARS and loved it!

I have had this app working perfectly. After recent update, it shows data for only seconds rendering it useless.

This app wiped out all my passwords twice now. It happened once about a year ago and again today. Run away.

Used it last night just fine but this morning all my passwords just gone. No new update. No iOS update. So no reason for the disappearance. Months ago, we assumed that an iOS update caused my husband’s password safe to empty. So I turned off auto-update & have been living with the irritating red dot. But today, there hasn’t been any new iOS update in months, & no app update. Back up process is not easy either. Would I recommend? NO. Developers!! This is on YOU to fix! 🤬

I’ve had this app for years, and last month I just lost everything, I tried to open but the password had changed, fingerprint didn’t work, nothing worked, had to delete.

Excelente aplicación de muy fácil uso, permite respaldar en la nube y además sincronizar con otros dispositivos... La uso diariamente...

Awesome!! Best password app ever!!

I have used several years absolutely love it.

This is a great app! Very well designed!

I used to tell all my friends & co workers about how awesome this app was. I had it for over 4 years. NOT ANYMORE!!! Three times I have LOST all my passwords, credit card information, and some other things. Apparently, it doesn’t automatically backup to iCloud. The first time I lost everything was when I upgraded from iOS 14 to iOS 15 (sometime in February). Then I did a couple of updates within iOS 15 and twice I lost all my passwords for a second and third time. The developer never returned my emails or any messages. Looking around now for something new.

Great product , very secure, well laid out, easy to use. Exceeded all expectations. IOS 15 caused some issues that caused a default that dumped my data but due to the outstanding ftp feature recovery was easy.

Happy

I woke up today to find the app was RESET AND 100% of MY CONTENT WAS GONE. PAID VERSION. I’m so upset. Apparently it was ON ME TO BACKUP THE APP, which I thought I did to iCloud, but then no files in iCloud were to be found today. Imagine saving all of your passwords and usernames in one place for 3 years and then it’s gone. NO. THIS IS CRIMINAL.

Having all of your passwords, user names and account numbers in a secure place is a tremendous relief. My recommendation is one hard copy, in case your computer or IPad fails, and one digital copy. This app meets all of your digital needs. If you find yourself unable to open a page to get password etc. you need to go to "edit" on the top right of the page and your info will open. Great app. Very helpful and useful. Often I use the info contained in it to order items on-line when I'm not near to my wallet with the actual credit card in it.

Lost 5 years with of important passwords after recent apple update. DO NOT TRUST THIS APP

very good product i wish it had some extra features i wrote the developer - but never heard back

I’ve had this app for years and it has always been reliable for me until now. I’m not sure what’s going on but twice now when I open the app all my saved info is gone and the app acts like I’ve never used it before. The first time this happened about two weeks ago so I retrieved what passwords I could from my phone settings and put what I could back in the app…this took a long time to do. So I have everything back saved and needed to get a password today and once again all my info is just gone and I had to start over like a new user. This is so inconvenient and time consuming and I wish whatever the issue is that’s causing the app to delete everything would be fixed! I just went back through and saved all my info again but I’m not very confident at this point that this won’t happen again. This app was so much better than any others I had tried so I wish I could recommend it but I can’t until this issue is fixed. If by some miracle someone reads this and can fix it I will update my review.

I’ve had this app for many years and put MANY passwords into my safe. Last week, I went to my safe and it was ALL GONE. EVERY LAST ONE OF THEM. CLEANED OUT. I reached out to CONTACT US THREE TIMES AND GOT NO REPLY. SO, now I am without my information and no one from the app to help me. I would consider this before purchasing this app.

Easy to use.

This app is awesome. Not much more to say except that I use it on a daily basis without any issues or concerns

Easiest password app to use and a variety of functions that other apps don't offer.

I have used iPassSafe for about 3 years without any problems (Except for losing all my passwords with this upgrade). The upgraded iPassSafe has many new features (alphabetical order and ability to print out your passwords).

The developer has completely abandoned this app, there haven't been any updates or changes in over 2 years and they aren't even bothering to respond to all of the people who lost years worth of passwords and other important info. Their website is useless, they say you can email yourself the most recent idb file with all of your info, but the one showing as 'active' in mine is years old and there are no instructions on how to change it. It's bad enough that you just abandoned the app when you know how much critical info people trusted you with, but it's even worse that you abandoned all of your customers and refuse to even respond, let alone help. Well never use ANY app by this developer again.

Just like many of the other recent reviewers I lost 6+ years worth of saved logins and passwords. Not good at all. If this doesn’t get fixed… Which it sounds like it won’t… Then I will definitely be finding another means of saving my passwords. What a hassle.

I’ve been using iPass for several years. I stored every password I needed on here. Had I rated the app last week I would have given it 5 stars. It’s been a great app up until today. However, today when I tried to open the app, the Face ID didn’t work nor did my passcode. I realized it had reset the passcode to the default of 0000. Everything is gone. Websites, bank info, notes, ID into, every piece of information I put in this app is gone. I’m in shock. Not really sure what to do. I checked the app developer page for help but don’t see anything to help recover my information. Guess I’ll be resetting passwords forever but I sure won’t be saving them on this app again.

I’ve literally stored everything on this app for years and had no problems until they just asked me to retype my login and wiped my entire library - gone, everything lost! DO NOT USE THIS APP IF YOU REQUIRE A SAFE AND SECURE PASSWORD APP. I’m gutted. Not sure how long this will take me to sort out.

I have used this app for years to store all my passwords with no problems. About 2 weeks ago I opened the app to get a password and everything was gone. Contacted support by email and never heard a thing from them. Spent an entire day trying to remember and or reset all the accounts I could remember. I just tried to get another password for an account and guess what, everything is gone again. UPDATE- Now about every Two to three days everything disappears. Still no word from support (emailed almost a month ago). Time to look for a new app for passwords.